The Infinite Hows (John Allspaw) — when finding ways to improve systems to prevent errors, the process of diagnosis should be focused on the systems and less on the people. (aka “human error” is the result of a preceding systems …
Read the full article here by O'Reilly Radar - Insight, analysis, and research about emerging technologies
Read the full article here by O'Reilly Radar - Insight, analysis, and research about emerging technologies
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